Terms & Conditions

Welcome to Pujaniketan.com, a platform to book verified Pandits and Kirtan groups for various religious ceremonies and events.

1. User Responsibilities

Users (Devotees) must provide accurate contact and address information. False bookings or misuse of services may lead to account suspension.

2. Service Provider Conduct

Pandits and Kirtan groups listed on our platform are expected to maintain professionalism and honor bookings. Failure to do so may result in removal from the platform.

3. Booking & Payments

All bookings are subject to confirmation. Payments are made through our secure gateway. Any refund policies will be outlined during the booking process.

4. Cancellation & Refunds

Users may cancel bookings within a defined window. Refund eligibility depends on how early the cancellation is made and the service provider’s acceptance.

5. Limitation of Liability

Pujaniketan.com is a facilitator and does not take responsibility for the performance or conduct of the service providers. However, we do review complaints seriously and may intervene if needed.

6. Changes to Terms

We may update our terms from time to time. Continued use of the platform constitutes agreement to the updated terms.